Firestick is a popular streaming device that can turn your TV into a smart TV and provide various entertainment content. However, users may sometimes encounter issues with their Fire tv devices, such as problems clearing the cache, Firestick not working, or constant restarts. These problems can undoubtedly hinder the normal usage and viewing experience.
In this article, we will provide you with practical suggestions and steps to address the issue of Fire tv keeps restarting, allowing you to enjoy a smooth media playback experience again. Please note that the following solutions are applicable to most cases of Firestick device restart problems.
Table of Contents
Why does My FireStick Keep Restarting?
It is frustrating for your Fire Stick to experience frequent reboots that ruin your streaming experience. The Fire Stick, like other smart devices, needs to be considered at the hardware and software level when problems arise.
Finding the right cause is the only way to effectively solve the problem. Although we are not experts on Fire Stick, there are a few basic solutions we have summarized from other users’ experiences.
You can check if your firestick is using the original power adapter and cable that came with the device, as insufficient power can cause the firestick to restart.
Next to overheating, as a safety measure, overheating can trigger the Fire Stick to reboot. If your device is not properly ventilated or exposed to high temperatures, it may shut down and reboot.
Like any electronic device, the Fire Stick may experience software failures, which is when you download too much outdated software, incompatible applications, or conflicting system settings.
Hardware problems such as a faulty power adapter, a damaged HDMI cable, or a defective Fire Stick unit itself can cause repeated reboots.
There are also unstable Internet connections, full memory, and other factors that cause your Fire Stick device to constantly reboot.
By determining the root cause of the reboot problem, you can take the appropriate steps to fix it and enjoy uninterrupted streaming with your Fire Stick.
What Do I Do if My FireStick Keeps Restarting?
- Check the power supply
- Replace cables and adapters
- Restart the FireStick
- Try a different USB port
- Disconnect the extension cord
- HDMI device settings
Now, let’s start learning how to fix the constant reboot of Firestick devices.
1.Check the power supply
Make sure your FireStick is receiving adequate power. Connect it to the power supply using the original power adapter and cable. Avoid using the USB ports on your TV or other devices, as they may not provide enough power.
If you don’t have the official adapter and cable now, you can go to the official Amazon website to purchase it.
2. Replace cables and adapters
As stated above, we recommend that you use the original cables and adapters. If you have used them before for too long and they have deteriorated and worn out badly, you should have to replace them. Just go to Amazon official to find the right cable and power adapter for your product and re-purchase it.
3. Restart the FireStick
Make sure your FireStick is receiving adequate power. Connect it to the power supply using the original power adapter and cable. Avoid using the USB ports on your TV or other devices, as they may not provide enough power. If you don’t have the official adapter and cable now, you can go to the official Amazon website to purchase it.
Restart the FireStick: Sometimes a simple reboot can solve most of the problems. Remove the FireStick from the TV, unplug the USB end and wait 10 seconds. Then plug in the USB cable again and plug the device into your TV’s HDMI port.
It is best to go into the FireStick settings, select Device or My Fire TV, and select Reboot. Allow the device to reboot and check if the problem still exists.
4. Try a different USB port
Some users have tried and fed back that plugging the FireStick into a different USB port can solve the problem. For example, the other USB port of the TV or the USB port of the power adapter. By changing the USB port, you can rule out possible problems with the original USB port, such as erratic power supply or compatibility issues with other devices. If the FireStick does not reboot after changing the USB port, the problem is most likely related to the original USB port.
If the reboot problem persists, continue to try the next option.
5. Disconnect the extension cord
If your device is using an extension cord, remove it directly and try to see if the problem is solved. If it is related to the extension cord, we recommend you to buy it from Amazon Firestick TV official. Because if you buy a poor quality extension cable, the power connection is unstable.
6. HDMI device settings
Sometimes, specific HDMI devices may interfere with the FireStick, causing erratic connections and restart problems.Try replacing the HDMI cable between the FireStick and the TV.
Or if you have other HDMI devices connected to the TV (e.g. game consoles, DVD players, etc.), try temporarily disconnecting those devices and connecting only the FireStick to the TV. Reconnect HDMI devices one by one and observe if any specific device interferes with the FireStick and causes restart problems.
7 Advanced Fixes for FireStick Restarting Loop
If after the above basic fixes fail to solve the problem of FireStick constantly restarting, you can continue to try the advanced fixes given below.
- Soft Reset
- Turn off HDMI CEC Device Control
- Remove problematic apps
- Clear the cache
- Check for software updates
- Restore factory reset
- Make sure the TV connected to the Fire Stick supports HDCP
1. Soft Reset
To solve frequent reboots, you can try Soft Reset. It is a commonly used method to resolve problems such as your FireStick application crashing, system freezing or slow response, etc. Soft Reset operates as follows:
- On the FireStick remote controller, press and hold the following three buttons at the same time: Menu, Play/Pause, and Select.
- Press and hold these buttons until the FireStick device reboots. The Amazon logo will appear on the screen.
- Release the buttons and wait for the FireStick to fully boot.
A soft reset will not delete your applications, settings, or personal data. It is simply similar to rebooting the device and helps clear temporary data and reset the system state. This usually helps to resolve some common software issues and get your FireStick back up and running again.
However, a soft reset will not resolve hardware-related issues, such as connection problems or device failures.
2. Turn off HDMI CEC Device Control
HDMI CEC (Consumer Electronics Control) is a feature that allows communication and control between devices connected via HDMI. It allows multiple connected HDMI devices to be controlled by a single remote control or device without the need for an additional remote control.
You can try to turn it off to solve the reboot loop problem. Here are the steps to do so.
- Turn on your FireStick and make sure it is connected to your TV.
- Use the remote to navigate to the top menu bar on the home screen and select “Settings”.
- Scroll down and select Display and Sounds.
- Scroll down and select “HDMI CEC Device Control”.
- In the “HDMI CEC Device Control” menu, toggle the switch to turn off the feature.
- After closing the HDMI CEC device control, return to the Home screen and restart the FireStick.
3. Remove problematic apps
If the problem started after installing a specific app, it may cause a conflict. Uninstall the application by going to Settings, selecting Applications, then Manage Installed Applications, and selecting the problematic application. Select “Uninstall” to remove it. And unused apps on the Fire Stick can take up storage space, load slower, and possibly cause a reboot.
4. Clear the cache
Accumulated cache files can sometimes cause problems. To clear the cache, go to FireStick Settings, select Applications, and then Manage Installed Applications. Select the problematic application and select Clear Cache.
5. Check for software updates
Make sure your FireStick’s software is up to date. Go to Settings, select My Fire TV or Device, and select About. Click “Check for updates” to see if there are any available updates and install them if necessary.
6. Restore factory reset
Restore factory reset: If all else fails, performing a factory reset will usually resolve persistent problems. Keep in mind that a factory reset will delete all applications, data, and settings on your FireStick, so be sure to back up any important data before proceeding. Settings – My Fire TV – Reset to factory default.
7. Make sure the TV connected to the Fire Stick supports HDCP
The Amazon Fire Stick requires connection to an HDCP-compatible display. HDCP is a digital content protection technology used to protect HD content delivered over an HDMI connection from unauthorized copying or recording by non-authorized devices.
If you are using a TV that does not support HDCP, this may cause your Fire Stick to reboot as it constantly searches for a compatible connection.
Fire Stick Keeps Restarting & Won’t Update – Video
Fire TV keeps restarting after update
Experiencing continuous restarts after a software update on your Fire TV can be frustrating, but there are several troubleshooting steps you can try to resolve the issue. Here’s a step-by-step guide to help you fix the problem:
- Check for System Updates: Ensure that your Fire TV is fully updated. Sometimes, a minor software glitch can be fixed by installing the latest updates. To do this, go to Settings > My Fire TV > About > Check for System Update.
- Remove Power Source: Unplug the power adapter from your Fire TV device and wait for about 30 seconds. Then, plug it back in and see if the issue persists. This action can sometimes reset the device and resolve minor issues.
- Try a Different HDMI Port and Cable: If possible, switch to a different HDMI port on your TV and use a different HDMI cable. Faulty cables or ports might cause intermittent restarts.
- Clear Cache: Cached data can sometimes cause issues after an update. To clear the cache on your Fire TV, go to Settings > Applications > Manage Installed Applications > Select the problematic app > Clear Cache.
- Factory Reset: If the problem persists, consider performing a factory reset. This will erase all your settings and data on the Fire TV, so ensure you have your preferences backed up. To perform a factory reset, go to Settings > My Fire TV > Reset to Factory Defaults.
- Check for Overheating: Overheating can lead to automatic restarts. Make sure your Fire TV device has proper ventilation and is not placed in an enclosed space. Dust and debris can also contribute to overheating, so consider cleaning the device if necessary.
- Remove Recently Installed Apps: If the issue started after installing a specific app, it might be causing conflicts with the system. Uninstall the app and see if the problem is resolved.
- Contact Amazon Support: If none of the above steps work, it’s best to reach out to Amazon’s customer support. They may be able to provide further assistance or guide you through additional troubleshooting steps.
More about FireStick FAQs
Why does my Firestick keeps restarting?
Firestick keeps restarting due to various reasons such as software glitches, insufficient power supply, overheating, or connectivity issues.
Why wont my Fire TV stop rebooting?
If you’re stuck in a reboot loop, then your Firestick may need a new USB cable or adapter. A software update or factory reset can also help if you still have some control of the device.
How do I reset my Firestick that keeps restarting?
To reset your Firestick that keeps restarting, you can follow these stepsGo to the home screen of your Firestick.
- Navigate to “Settings” from the menu bar at the top.
- Scroll right and select “My Fire TV” or “Device” (depending on the Firestick version).
- Choose “Reset to Factory Defaults” or “Reset” option.
- Confirm the reset by selecting “Reset” again.
- Wait for the Firestick to reset and restart.
- Please note that performing a factory reset will erase all your installed apps, settings, and personal data on the Firestick. After the reset, you’ll need to set up your Firestick again by following the on-screen instructions.
- If the restarting issue persists even after the reset, it’s recommended to contact Amazon customer support for further assistance.
How do I reset my Firestick stuck in Bootloop?
If your Firestick is stuck in a bootloop and you need to reset it, you can try performing a “hard reset” or “factory reset” using the following steps:
- 1.Unplug the power cord from your Firestick and wait for about 20-30 seconds.
- 2.While the power is still disconnected, press and hold the “Right” button and the “Back” button simultaneously on your Firestick remote.
- 3.While holding the buttons, plug the power cord back into the Firestick.
- Continue holding the buttons for about 10-15 seconds or until you see the Amazon logo on the screen.
- 4.Release the buttons and wait for the Firestick to reset.
- 5.The hard reset should force the Firestick to reboot and hopefully resolve the bootloop issue. After the reset, you will need to set up your Firestick again by following the on-screen instructions.
- If the bootloop issue persists even after the hard reset, it is recommended to contact Amazon customer support for further assistance. They may be able to provide additional troubleshooting steps or advise on potential hardware issues.
Why does my Firestick keep restarting and optimizing?
If your Firestick keeps restarting and optimizing, it is likely due to a software issue or a problem with the apps installed on your device. Here are a few possible reasons for this behavior: Software Glitches, Insufficient Storage, Outdated Apps or Firmware, and Overheating.
In addition, popular reasons for FireStick getting stuck during optimization include corrupt firmware, incompatible power supplies, and HDMI issues.
With the solutions and steps provided in this article, you should be able to resolve the issue of Firestick device constantly restarting and restore its normal functionality and stability. Here is a summary of the important steps we have discussed:
Firstly, check the connection of the power adapter and power cable, ensuring they are working properly, and try replacing the adapter and cable if necessary.
Secondly, clear the cache and temporary files of your Firestick device, which can be done by accessing the “Applications” or “Manage Installed Applications” option in the Settings menu.
You can also try upgrading the firmware version of your Firestick device to ensure you are using the latest software version.
If the above steps do not resolve the issue, you may consider performing a factory reset of your Firestick device. Please note that this will erase all data and settings on the device, so make sure to backup any important data beforehand.
If you continue to experience the problem of Firestick device constantly restarting even after trying the above solutions, it is recommended to contact the technical support team of Firestick for professional assistance and support. Alternatively, if you have any other effective solutions, please feel free to share them to help other Firestick users.
We hope this article has provided useful guidance for resolving the issue of Firestick device constantly restarting. By taking appropriate measures, you will be able to restore the normal functioning of your Firestick and enjoy a seamless media experience. Wishing you happy viewing!