About iviewHD IPTV FAQ

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Every day we receive many repetitive questions on which we have answered in our very useful FAQ and step-by-step tutorials.

About iview IPTV(FAQ Before Paid)

A: IPTV stands for internet protocol television and it’s basically the normal tv channels and premium tv channels streamed online over the internet.

A: We do recommend your internet speed is above 4Mbps(4Mbps for download and around 1Mbps for upload) to safely watch the channels without issues to be honest most homes in Europe are. But you can check here speedtest.net to see your internet speed.

A: Yes we offer a refund but you must let us know within 2 days of buying our service. We strongly suggest do the free trial testing before paid subscription. Then you can order one month firstly, then renew 1/3/6/12months as wanted.

A: Yes, there is a 3Days Free Trial subscription code available. You can get it from our website automatically or contact us directly.

A: It is easy and simple, just two steps: First, install our APK on your Android TV Box, Firestick, Android Phone, Android Tablet. Second, fill in the subscription code. Enjoy the IPTV directly!

A: Yes, you can watch our IPTV from anywhere globally, but you will need to make sure your internet speed is above 4Mbps to watch the channels without any issues.

IPTV APK Download & Installation

A: Here the solution: go to Apk setting to try software/hardware decoding: MISC-Decoind Model-Software/HardWare decoding.

  1. Please make sure you install the correct version according to your device.
  2. Please check your device setting allow the first third Apk or not.
  1. It can use in some smart tv like Samsung and LG smart tv.
  2. It can use on some Android OS smart tv.
  1. It does not support the M3U file. It only needs codes to open.
  2. It does not support MAG250 and PC right now.

A: Please contact us for a special IPK and special trial code.

A: Please uninstall the wrong version, and then install the correct one.

A: Please download the PAD version directly on your phone then install it.

A: You can use the web browser to download directly on your box or download to a USB stick by PC, then plug it into your box to install.

A: You may download the wrong version. There is an STB version (for Android), and a PAD version.

A: You need to log in before visiting the download page.

A: STB version is for Android Smart TV, Android TV Box. PAD version is for Android Tablet, Android PAD, Android Phone, Android Cell Phone.

A: Please do not worried, there is no virus in APK. The problem would be caused by the high security of your device/firmware setting. Please feel free to install it directly.

A: Our APK is compatible with Android TV Box, Android Mobile phone, PAD, and other android devices.

  1. For mobile phones and PAD, please install the PAD version.
  2. For Android TV Box/ OTT/ Firestick, Please install the STB version.
  3. FireTv,Firestick,Nvidia shield, please install the STB version by USB.
  4. Enigma2 Device, please contact us for special IPK.

IPTV APK Function & Subscription Code

A: The Apk can update automatically. Also, you can visit our website for the new information.

  1. Maybe your box memory dose not enough, please clean the cache then try.
  2. Or the app version does not match the code.

A: Please contact us if you want the channel list.

A: Maybe the device tested the trial code before. Our service eliminates one device to one trial code only. Or give us the Device ID, we will activate it for you by hand.

A: Please contact us to switch to your new device.

A: One code only can be used in one device.

A: You can renew the subscription again and put the code. You can check the remaining days from the APK menu.

A: There are 55 US channels on the side now. For more US or AUS channels, please help to collect and give the below details:

  1. What is the channels’ name?
  2. Which SAT with that channels.
  3. What TP for these channels. As you know, there are too many channels in the world. So more details help us to check whether can add in a short time. But We will try our best to improve our service as better as we can.

A: Yes, we will try our best to add. Please help to collect and give the below details:

  1. What is the channels’ name?
  2. Which SAT with that channels.
  3. What TP for these channels. As you know, there are too many channels in the world. So more details help us to check whether can add in a short time. We will try our best to improve our service as better as we can.

A: Please check the link as below:Tutorials

A: Only Plus Version (STB Version) is with Classic EPG.

  1. That meaning installed Plus STB Version on Android TV Box, Android Smart TV then can get the Classic EPG. If installed Plus PAD Version on your PAD or Phone, there is without Classic EPG.
  2. If your Version is Standard Version (Blue Color), it is without Classic EPG.

A: Normally there are three times for free to transfer the subscription code/Device ID. Then from the fourth, will cut some days per transfer.

A: There would be some reasons for the subscription code not working. Please check as below:

  1. Please fill in the code number carefully one by one.
  2. if still a problem, please check whether installed the correct version Apk. There are two versions: Standard Version, Blue color Plus Version, Red color Both are using different subscription codes. So please check which version subscription code in your hand, Standard or Plus Version? Then installed the correct version Apk.
  3. If the above does not help, please contact our support email directly.
  4. If bought the wrong version subscription code, please contact us to exchange it for you, but need to pay the balance if change from the Standard version to the Plus version.

A: Do not worried, we will help to transfer the subscription code to another/new device. Please contact us with two details:

  1. Your subscription code or order number.
  2. After installed Apk, please inform the device ID. (how to get the device ID? please take a pic of the screen when running the Apk or contact us directly)

A: The main difference as below:

  1. The trial Code is for 3days.
  2. Paid subscription code is for 31/93/186/372days.
  3. Some Valued Channels are not opened in Trial Code.

A: Standard Version & Plus Version, both are with the same channels. The main difference as below:

  1. Plus Version 200+ Channels with 7Days Catch Up.
  2. Plus Version Cloud PVR (Recording) Function.
  3. Plus Version VOD with more wonderful sports events.

A: There would be some reasons for the trial code not working. If your trial code got from our website directly, so it can be activated with no problem. Please check as below:

  1. Please fill in the code number carefully one by one.
  2. If still a problem, please check whether installed the correct version of Apk. There are two versions: Standard Version, Blue color Plus Version, Red color Both are using different trial codes. So please check which version trial code in your hand.
  3. If the above does not help, please contact our support email directly.

A: The trial code is free. Please register to get it.

A: After you log in, please check it in MY ACCOUNT-My Orders-View Order-SKU / IPTV CODE

A: Our Subscription service days as below: One Month:31days Three Months: 93days=31days3 Six Months: 186days=31days6 Twelve Months: 372days=31days*12

A: Yes, iviewHD Plus is with the Cloud PVR (Recording) function, and you can record 200+ channels as you want (40hours at max), all are saved in the server, saving your device local space, and you can watch anywhere any time. iviewHD standard version does not support the record function.

A: About iviewHD Plus IPTV recording function, now the functionalities are:
Pros:
1. Users can record multi-channel simultaneously. Now we don’t have a limitation, For example, users can watch sport live channels and record UK, GR, DE channels at the same time.
2. Users can set a record timer for a future event, the server will record on time no matter STB is power on or power off when time is up.
3. Users can record past events as well. (catch-up events)
4. The Capacity of each user’s Record time is 40Hours.
Cons:
1. Users can only record the entire EPG event, User cannot decide when to start/stop. No matter when the user starts to record, the server will record the current event completely. For example, if the current event is from 9:00-10:00, and the user starts to record at 9:30, the server will still record 9:00-10:00.
Notes:
1. if there are recording events under processing, in the Top-right corner of the full screen, the user will see a Red Circle with Numeric inside, the Numeric represents current record tasks. The Numeric doesn’t include the schedule record tasks.
2. It is easy and simple. please visit this link: https://youtu.be/kkfXf0sZMQE

IPTV Family Package (Sub Device)

A: Sorry, No. One Sub Device code can be used on one Sub device, when activated, the code is locked on that device. Now the Sub devices are maxed at 2 devices, that is 1 main device & 2 x Sub Devices, that is 3 Devices in total.

A: Sorry, No. One code can be used on one device, when activated, the code is locked on that device.

  1. 99% are the same, including all Live Channels & VOD.
  2. The only difference: Sub-Device does not have Cloud PVR Function. Because now the system does not support it.

A: The Valid Date of the Master Device & Sub-Device can be the same or different. Because they are with each own date.

  1. Install the iview HD Plus version APK on Device A.
  2. Install the Sub-Device APK on the Device B.
  3. After Activated Subscription code (xxxxxxxxxxxxc) on Device A, then bind Device B by filling in the same Subscription code (xxxxxxxxxxxxc) on Device B.
  4. Then Device A becomes Master Device; device B becomes Sub-Device (Slave Device). For more details, see our step-by-step guide on how to use the IPTV Family Package.
  1. Installed Sub-Device Apk on the Sub Device (the second/third device).
  2. Bind Sub-Device to Master Device(the first device) by inputting subscription code(xxxxxxxxxxxxc) whichever been used on Master Device.
  3. Fill in Sub-Device Code(exxxxxxxxxxuc) to the Second/Third Devices, after Sub-Device code has been recharged, can enjoy the IPTV.

A: Till now Family Package offers a max of 3 devices as Multi-Room / Multi-Devices subscription. 3Devices need 3 subscriptions as below: One 1/3/6/12months subscription code. Two Sub Device Subscription codes.

  1. Watching on one device, you can connect any TV to any Internet Provider in the world.
  2. Watching on over 2 devices at the same time, need to under the same IP/ISP(ONE IP Network).
  1. For our IPTV Family Package can be known as Multi-Device IPTV or Multi-Room IPTV. When buying 12months Subscription code, you can pay 60% off the price to buy the Sub-Device Code to activate more devices for your family, max at 3devices in total (1 Master Device and 2 Sub-Devices).
  2. Family Package needs you to install iview HD Plus APK & Sub-Device APK, both APKs support Android TV Box, Firestick, Android Phone, Android PAD, Samsung Phone, and so on. 3.One Device can be used in the Living room, the other device can be used in the sleeping room at the same time.

iview IPTV AFFILIATE

  1. In MY ACCOUNT-My Points-Your Exclusive Invite Code, you can get your promotion code. When you recommend your promotion code to your friends for registration, you can get 10 points and a coupon code.
  2. 2. You can also send links directly to friends to access registration, you can get points 10 and a coupon code.
  1. Register to be an iptviview.com member, you will get your Exclusive Affiliate Link. Our term of validity for cookies is 30 days.
  2. Place your affiliate link on your Website, Blog, Facebook, Twitter, Instagram, Pinterest, and Forums. Orders generated from your link will be recorded as your sales.
  3. The commission will come out in your panel when the order is finished. It can be drawn after the order is finished in 30 days (Reach 50 US Dollar). The commission will be sent to your PayPal account in 72 hours in working days after your application.

Payment & Coupon

A: Yes, the coupon is valid with a date. Please use it as soon as possible. The minimum one month is valid and the longest one year is valid. Please pay attention to it.

A: There are three ways to get the Coupon.

  1. Get it by inviting friends or others to register on our website. After your friend registered, your coupon will be created automatically, and you can get the coupon in your MY ACCOUNT-MY Coupon.
  2. When you finish the registration by Invite Code or Invite link, your coupon will be created automatically, and you can get the Coupon in your MY ACCOUNT-MY Coupon.
  3. Our Facebook, Twitter, YouTube, and other forums will release Coupons irregularly. With Invite Code or Invite link, you can use it to get your Coupon.

but How to use it?

  1. After registration, you can get your promotion code in MY ACCOUNT-My Points-Your Exclusive Invite Code.
  2. Also, you can copy Your Exclusive Invite Link directly, and send it to your friends.

A: Please fill in your Coupon in the shopping cart, then the price will be discounted automatically.

A: After login, please check it in MY ACCOUNT-My Points

  1. Register every day can get the bonus points. (Register for 7days running, you can get the grouping of the points up as 5-10-15-15-15-15-15. If stop register, the points will start from 5 points again.)
  2. Members’ consumption can get the points and one USD can get one point. 3.Inviting one friend to register successfully can get 10 points
  1. bonus points can be used as cash, and 100 points as one US Dollar.
  2. bonus points can exchange some subscription codes.

A: After paying, please check it in MY ACCOUNT-My Orders-View Order-SKU / IPTV CODE

  1. Please do not use VPN. Also need to make sure your card-issued bank country is the same as your now internet login country.
  2. If still, pay fails, please try another card.
  3. Our store supports Visa and Master credit cards. If you want other payment ways, please contact us.

To Be Reseller

A: Please fill in the details, and contact us directly.

A: Please use another way to log in or register a new user. Or send an email for support directly.

A: Please refresh your email box after 5mins of your registration and check the email box or spam box even. If you still do not get our activation email, please check your email service or change to another server like Gmail.