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Q: Don’t receive the activation email?
A: Please refresh your email box after 5mins of your registration and check the email box or spam box even. If you still do not get our activation email, please check your email service or change to another server like google.
Q: If you have not received the order email？
A:1. Log on to the iView website>My Account>Orders>Code (This is your IPTV code)
2. The subscription code will be sent to your email at once automatically when paid. If not received in 5mins, please check whether in your spam box or contact us directly：
Q: Credit Card payment failed, any other way?
A:(1)Please not use VPN, make sure your Credit Card using country is the same as now internet login country.
(2)Do payment by Western Union or AliPay. Please contact.
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